Aims

The insurance industry is more globalised than ever. This means that those who wish to succeed need to have excellent English language skills. This highly practical, interactive Insurance English course has been designed by industry specialists and linguists to meet the needs of insurance professionals. The course will give you the language, skills and confidence to operate effectively and credibly in English to meet the needs of your international clients.

Knowledge into Language

This course helps insurance professionals to convey specialist knowledge effectively in authentic English and to understand a range of English varieties and styles. Participants develop the communication skills they need in real contexts. Formal input of relevant grammar and vocabulary leads to authentic practice through, presentations, discussion, role-plays and case studies.

Topics

  • Compare legal and regulatory frameworks
  • Explain and answer questions on standard insurance contracts, provisions and options
  • Explain re-insurance in an international context to fellow professionals
  • Explain life, medical, disability, travel, commercial, property, general and special liability insurance to non-professional clients
  • Negotiate employee benefits, social security, unemployment and workers’ compensation insurance
  • Practice underwriting and loss-adjusting techniques
  • Sell insurance policies appropriately

Language development

  • Key insurance language and terminology
  • Business communication skills specific to your position
  • Tools for effective written communication
  • Fluency practice
  • Strategies for developing effective listening skills
  • Review and consolidation of grammatical accuracy
  • Presentation skills

Case study

Detailed analysis and role-play of case study involving complex reinsurance related to an international contract.

Benefits

  • Increased understanding and accurate use of insurance terms
  • Improving your English language skills in contexts relevant to your role
  • Clearer and more concise reports and documentation
  • Increasing your confidence when dealing with clients and colleagues in English in face-to-face and telephone situations
  • Benchmarking your knowledge against other insurance industry professionals
  • Fast tracking the development in your overall language ability

Who Is It For?

Insurance professionals whose first language is not English and who operate internationally in contexts where English is used

Length

Parts I and II; 30 or 60 contact hours intensive or extensive, residential or on-site